Ms. Ortiz was born in Monterrey, California. Raised in Ponce, Puerto Rico. She studied a bachelor's degree in Social Work with a minor in Psychology and a master’s degree in Clinical Social Work from the in the Pontifical Catholic University of Puerto Rico (PUCPR). She is very passionate about helping others and enjoys working with school students. Ms. Ortiz also enjoys reading, volunteer work, and is an avid football/soccer fan. She looks forward to her first semester as a Kindergarten Teacher Assistant.